 |
Signing
up I missed the last part of choosing a username
and password. How do I get them? |
|
Can
I be sure my walkthrough or cheats are included
in the members area before I pay? |
|
Where
are the TERMS AND CONDITIONS for WDS? |
|
How
do I set up my login username & password? |
|
I
signed up already but it takes me to sign up again
when I click my game help. |
|
I
forgot my password. What do I do?
|
|
Does
my membership automatically get re-billed each
month?
|
|
I
don't have a credit card, can I pay by check?
|
|
The
game cheat or walkthrough I need is not added
yet. What should I do? |
|
How
do I cancel my subscription?
|
|
Your
company makes video games for children.
Can I still request help for games that are
rated 'T' or 'M'? |
Q.
Signing up I missed the last part of
choosing a username and password. How do I
get them?
- |
| A.
You'll have
to use our VERIFY
YOUR PAYMENT
form that well get you to the username/password
setup screen. You can also ask
SUPPORT
to send you the signup link via email, but that
can take a few hours. |
Q.
Where are the TERMS AND CONDITIONS for
WDS?
- |
| A.
They
are located on the signup form and the bottom of
our homepage. You can also get to them
with this link:
Terms
and Conditions |
Q.
I signed up already but it asks me to
sign up again after choosing a game.
- |
| A.
Click the "MEMBER
LOGIN"
here or on our top or right panel, enter your
username and password.
|
Q.
How do I set up my login username &
password? |
|
A.
First you must REGISTER
with us. Then just click the
"Verify
My Membership"
and enter your
Transaction/Subscription ID & Item Code #
which you can look-up within your PayPal
account
record details.
|
Q.
I forgot my password. What do I do? |
|
A.
Click the member login
icon, enter your login
name and your password is automatically emailed
to you. If you don't know your login name
you signed up with, write us via the SUPPORT
link and include
your email address you paid for your membership
with.
|
Q.
Does my membership automatically get
re-billed each month? |
| A.
Yes. Unless
you purchase
a 6 month membership or a Lifetime MEMBERSHIP
which are 1 TIME PAYMENTS!
|
|
Q.
I don't have a credit card, can I pay by
check?
|
|
A.
Yes. You can pay with an electronic
E-Check
OR you will need to mail it in cashiers check,
personal check or money order.
Click
Here.
|
-
Q.
Can I be sure my walkthrough or cheats
are included in the members area before I pay?
- |
| A.
YES YOU CAN!! Just SEARCH OUR
LISTINGS OR click the CHEAT &
WALKTHROUGH links above. If it's on the
list, we have it already, otherwise, click the SUPPORT ICON and tell us
to add it. It's that simple!!
|
|
|
|
Q. The
game cheat or walkthrough I need is not
added yet. What should I do?
-
|
| A.
Just tell us via the SUPPORT link at the
top there. (Make SURE you include
what platform your game is for, ie XBOX,
GAMECUBE, PC, etc.) Updates are
usually posted within
24 hours or less.
NOTE:
If you are a member, log in to your
members area first before using the
SUPPORT ICON, these requests are given HIGHEST PRIORITY.
No one should have to stay stuck in a
game, that's why we are here!
|
Q.
How do I cancel my subscription?- |
|
A.
Either
UPGRADE to longer membership duration (At a
discount), OR, just
return to your PayPal account, click
on the history tab, and select
subscriptions. Also, to make it
easier, as a courtesy, you can click
the support
form and tell
us to end your subscription. Include the PayPal email address you used to sign
up with. We
recommend a lifetime membership, of course, so
you'd never have to even think about it.
|
|
|
Q. WDS makes video games
for children. Can I still request
help for games that
are 'T'EEN
or 'M'ATURE
rated? -
-
|
| A.
Absolutely. We never miscondone any
video games published by any company.
Let's face it, they worked very hard
to produce these games, and folks
certainly do enjoy them. HOWEVER,
we strongly suggest
& remind parents to monitor game
content by using the ESRB game ratings
system. It is provided for
the safety and well being of our children. |
|
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